Refund policy

Please contact us with your order number or invoice number to be assigned a return authorization number before shipping products back to our store.

Fees:

• Return orders over $75.00 are subject to a 15% restocking fee.
• Canceled orders after processing are subject to a $50.00 cancellation fee.

In-House Made Items:

• These items are not returnable. Due to the items being custom made/modified to a "one of a kind item", returns are not possible. 

14 Day Return Policy:

• We have a 14 day return policy in which the item must reach our facility within 14 days of the receipt of your items.
• Once the item(s) are physically returned to our store, they will be subjected to a full inspection.
• If the items are returned in the exact condition as when they were shipped from our store, a refund of the purchase amount will be allotted back to the customer. If the items are damaged/ missing /replaced in any way, a refund will not be given.
• All shipping charges are non refundable.
• Items specifically marked as not returnable in their product descriptions cannot be returned under any circumstances.

*Grandpops Army Navy reserves the right to decline any return received without a return authorization number.*

Return Address:

Please first obtain a return authorization number, then send returns to:

GRANDPOPS ARMY NAVY

505 AUBURN AVE 

SWEDESBORO, NJ 08085

*Returns sent to an address other than the above are not the responsibility of Grandpops Army Navy.*

International Orders: 

• We do NOT do international shipping.

Contact Information:

EMAIL: info@grandpopsarmynavy.com

CALL: 1(856)-467-0529 if you have any questions!